All ZET kayaks are guaranteed for 2 years * for the first buyer from the date of purchase. The warranty applies to the shell and other parts of the kayak. 
* The warranty covers material defects or manufacturing defects.

Warranty Terms

  • The boat must be free of all contaminants.
  • The Respondent must provide proof of purchase for the claimed kayak.
  • The justification of the claim must be approved by the manufacturer (dealer in consultation with the manufacturer).
  • Warranty processing is via the dealer where the ZET kayak was purchased.

This is not covered by the warranty:

The warranty does not apply in these cases:

  • Damage due to improper, excessive or improper use, mechanical damage with a sharp object, non-specialized handling of the kayak and equipment of the boat (including adjustment, repair, etc.)
  • Damage during transport and shipping
  • Damage to the kayak due to long exposure to direct sunlight, intense heat or cold
  • Damage to the boat by using a modified prop or without reinforcing foam
  • Defects that occur after expiry of the warranty period
  • normal wear and use

Additional conditions:

  • The manufacturer or seller agrees to replace (or repair) the kayak or parts thereof, subject to warranty conditions.
  • The warranty does not cover damage caused directly or indirectly by a defect in the kayak or its equipment.
  • ZET Kayaks UK and Flow Kayaks Ltd are not responsible for any additional warranties of the seller.

Canoeing is a potentially dangerous sport and ZET Kayaks and Flow Kayaks assume no liability for damage or injury arising in connection with the use of its products.

Warranty Management

Warranty processing is via the dealer where the ZET kayak was purchased.