The total delivery charge will be shown at the checkout stage of the ordering process. Delivery is free for all single kayak orders delivered to a single address anywhere in the UK. Orders for parts only are charged at £4.95.
Our aim is that orders received by noon Monday – Friday will be shipped that day. However this is subject to the item being in stock at our Nottingham warehouse. Delivery should be one to three days from shipment depending on the goods sent and the delivery address.
Kayak orders are sent by carrier and will require a signature on receipt. We will contact you prior to delivery to agree the best delivery date. Delivery may be any time between 8am and 6pm. Deliveries to remote areas, particularly Highlands and Islands, where the carriers quote 3 to 5 days, are not guaranteed. We will track the delivery and keep you advised of progress.
If there is nobody available at the delivery address to accept delivery a card should be left. The carrier will attempt delivery the next working day. However this and any subsequent deliveries may incur a charge. We accept no liability if the delivery is not made due to the recipient not being available.
In the event that you select a business address for delivery, we shall be deemed to have delivered the order to its intended recipient by delivering it to the reception area of the business address.
Parts only orders will be sent by Royal Mail, either first or second class, depending on the size and weight of the parcel.
If you require delivery by a particular date, please let us know and we will contact you if we are unable to meet your deadline.
We reserve the right to change this delivery charge policy at any time and without notice.
Where the supply of your product is delayed or prevented for reasons beyond our control (for example import delays) we will make every effort to keep you informed but shall be under no liability to you for such delay or failure.